Privacy Policy

1. Who We Are

Villa Talciona is a privately owned holiday villa located at Poggibonsi 53036, Siena, Tuscany, Italy. We operate exclusively as a private rental property.

The data controller responsible for your personal data is:

2. What Personal Data We Collect

When you use our website or contact us, we may collect the following information:

• Contact form data — full name, email address, phone number, nationality, arrival and departure dates, number of guests, and any message you submit.
• Technical data — IP address, browser type, pages visited, and time spent on the site (via Roxpay Analytics), only if you have consented to analytics cookies.

We do not collect sensitive personal data such as health information or financial details.

3. How We Use Your Data

• To respond to your booking enquiry — We use the information you submit via the contact form to reply with availability and pricing. Legal basis: pre-contractual measures (Article 6(1)(b) GDPR).
• To improve our website — If you have consented to analytics cookies, we use aggregated, anonymised traffic data to understand how visitors use our site. Legal basis: consent (Article 6(1)(a) GDPR).

4. How Long We Keep Your Data

• Enquiry data — We retain contact form submissions for up to 12 months from the date of your enquiry, or until you ask us to delete them. If a booking is confirmed, data may be kept for up to 3 years for legal and accounting purposes.
• Analytics data — Anonymised analytics data is retained for 6 months.

5. Who We Share Your Data With

We do not sell or rent your personal data to third parties.

We use Roxpay Analytics to measure site traffic. This tool processes only aggregated, anonymised data. If you have rejected analytics cookies, no data is sent to Roxpay Analytics.

6. Your Rights Under GDPR

If you are located in the European Union or United Kingdom, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you.
• Right to rectification — ask us to correct inaccurate data.
• Right to erasure — ask us to delete your personal data.
• Right to restriction — ask us to limit how we process your data.
• Right to data portability — receive your data in a portable format.
• Right to object — object to our processing of your personal data.
• Right to withdraw consent — where processing is based on consent (analytics cookies), withdraw it at any time via Cookie settings in the footer.

To exercise any of these rights, email us at info@talciona.com . We will respond within 30 days.

7. Cookies

Our website uses two categories of cookies:

You can change your cookie preferences at any time by clicking "Cookie settings" in the footer of any page.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data transmitted between your browser and our website is encrypted using HTTPS.

9. Links to Other Websites

Our website may contain links to external websites (for example, Google Maps). We are not responsible for the privacy practices of those websites and encourage you to read their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after any change constitutes acceptance of the updated policy.

11. Contact and Complaints

For any privacy-related questions, please contact us: